Meet the Team

Philippa

Meet Philippa –Assistant Spa Manager & Guest Experience Specialist
With many years of experience in customer service, I pride myself on delivering the highest standards and creating a truly memorable experience for every guest. I believe it’s the little details and going that extra mile that make all the difference.

Before joining the team, I was fortunate to travel the world as airline cabin crew—an incredible role that allowed me to meet people from all walks of life and develop a deep appreciation for exceptional service.

Outside of work, I’m a proud mum to my one-year-old daughter. I also enjoy getting creative at my sewing machine and going for long countryside walks to unwind and recharge.

I look forward to welcoming you and making your visit extra special.

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Mel

Meet Mel – Spa Manager & Wellness Expert
With 15 years of experience in the spa, wellness, and hospitality industry, I’m passionate about creating exceptional, memorable experiences for every guest. As Spa Manager at Aria Spa, I have the privilege of leading an elite team of highly skilled therapists, ensuring that every treatment is delivered to the highest standard—every time.

I’m a firm believer in continuous growth and love learning about innovative treatments and pioneering products. I also take great pride in training and coaching my team, sharing my knowledge and supporting their development. Over the years, I’ve worked with some of the world’s top facial skincare brands and have developed extensive expertise in advanced skincare.

Outside of the spa, I enjoy staying active through yoga and Pilates, spending quality time with my loved ones, and recharging with long scenic walks. I’m also a book lover—whether it’s an inspiring autobiography or a gripping crime thriller, I’m always up for a great read.

I look forward to welcoming you to Aria Spa and ensuring your experience is nothing short of exceptional.

 

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Destiny

Meet Destiny – Spa Therapist with a Passion for Excellence
I truly live and breathe my work—being a spa therapist isn’t just a job, it’s what I love. With 6 years of experience in luxury spas, I’m always striving to grow, improve, and provide every client with the very best experience possible.

I believe in creating a space where clients can fully relax, recharge, and feel completely cared for.

When I’m not in the spa, life is delightfully full with my energetic two-year-old daughter and my two adventurous dachshunds, Alfie and Allie. We love getting out into the countryside and finding new places to explore.

Book with Destiny today—you’re in expert hands!

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Karen

Meet Karen –Facial & Massage Specialist
Originally from Hong Kong, I’m delighted to now be living close to Aria Spa and to be part of the team here. With 28 years of experience in the wellness industry, I specialise in expert facials and massage therapy, I love incorporating traditional Thai techniques to create a truly unique and effective treatment.

I’m passionate about personalising each session to suit your individual needs, and it’s my mission to provide the very best care and service—every single time.

Outside of work, I enjoy travelling and exploring the beautiful sights the UK has to offer.

Book with Karen today and experience expert massage with a personal touch.

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Tracey

Meet Tracey – Spa & Massage Expert
Originally from Hong Kong, I made the UK my new home 3 years ago, With over 20 years of experience in the spa and beauty industry, I’m passionate about delivering exceptional treatments and ensuring every client feels truly cared for.

Outstanding service and personalised care are at the heart of everything I do—your comfort and satisfaction are always my top priority.

When I’m not at work, I love spending time outdoors hiking and cycling with my son. We also enjoy making desserts together—it’s our sweet little tradition!

Book with Tracey today for a relaxing and professional experience

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Rachel

Meet Rachel – Beauty & Spa Specialist
With over 13 years of experience in the beauty and spa industry, I’ve worked in both salons and luxury spas, offering a wide range of treatments. I’ve also had the pleasure of tutoring aspiring therapists—sharing my knowledge and passion with the next generation of spa professionals.

I’m deeply passionate about all things beauty and wellness, and I bring a peaceful, calming energy to every treatment. While I love delivering transformative facials and lash and brow makeovers, my absolute favourite treatment is a pedicure—relaxing, revitalising, and so satisfying to finish.

When I’m not in the spa, life is full-on with my three energetic little boys! We love spending time together as a family and always look forward to our next adventure.

Book with Rachel today—I’d love to welcome you!

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Molly

Meet Molly – Spa & Wellness Specialist
With over 7 years of experience in the spa and wellness industry, I’m deeply passionate about helping others relax, unwind, and feel their best. My absolute favourite treatment? A soothing Lava Shell massage—it’s a truly unique and restorative experience.

My approach is all about bespoke care—tailored treatments designed specifically for your individual needs and wellness goals. Whether you’re looking to de-stress, ease tension, or simply indulge in a little self-care, I’m here to support your journey.

Outside the treatment room, I love to travel, enjoy trips to the theatre, and explore the outdoors with my dog, Luna.

Book with me today—I can’t wait to welcome you!

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Jo

Meet Jo – Spa Therapist with a Passion for Rejuvenation
With over 13 years of experience in the spa industry, I am dedicated to providing exceptional treatments that leave you feeling your best. My favourite treatments are the Aria signature massage and our rejuvenating facials, which I love performing to help you unwind and feel refreshed.

I have a genuine passion for helping people feel good about themselves, and I make it my mission to ensure you leave your treatment feeling completely rejuvenated and relaxed.

Outside of work, I enjoy spending time with my daughter and creating beautiful vintage clothing.

Book with Jo today for a truly revitalising experience!

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Nicole

Meet Nicole – Holistic Wellness Therapist
With 10 years of experience in the wellness industry, I’m passionate about creating deeply healing and restorative experiences for every client. I absolutely love my work at Aria Spa, where I specialise in reiki and holistic therapies designed to nourish both body and mind.

Known for my calm and positive energy, I take great pride in delivering treatments that are thoughtful, intuitive, and tailored to your unique needs. I’m always open to learning new techniques and expanding my skillset—wellness is a lifelong journey.

My favourite treatment is Raindrop Therapy, a beautiful blend of essential oils and massage that promotes balance and relaxation—available right here at Aria Spa.

Outside the spa, I enjoy sound healing and nurturing my own energy, as well as spending quality time with my wonderful family.

Book with Nicole today to experience the ultimate relaxation.

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Olivia

Meet Olivia – Expert Massage Therapist with a Passion for Wellbeing
With over 4 years of experience in the beauty industry, I’m passionate about continuously expanding my knowledge and staying at the forefront of new techniques and treatments.

I’m proud to have competed in the World Skills competition for beauty therapists, reaching the top 8 in the UK—an experience that pushed me to refine my skills and strive for excellence.

I take great pride in delivering treatments that leave clients feeling refreshed, confident, and like the very best version of themselves. My favourite treatments to perform are massage and facials, as I find them deeply rewarding for both body and mind. I love using creativity and intuition to personalise each treatment to exactly what my client needs that day.

Outside of work, I enjoy staying active in the gym, taking care of my wellbeing, and spending quality time with friends and family.

Book with Olivia today and experience a treatment tailored just for you.

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Ling

Meet Ling – Expert Spa Therapist
Originally from Hong Kong, I bring over 12 years of experience in the luxury spa industry. I’m known for my intuitive touch, attention to detail, and calming presence, ensuring every guest enjoys a truly tailored experience.

Whether it’s a results-driven facial or a tension-relieving massage, I’ll craft the perfect treatment designed specifically for you, leaving you feeling refreshed and revitalised.

Outside of work, I love spending quality time with my family and cooking delicious meals to share with them.

Book with Ling today for a personalised spa experience.

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